President & CEO


Adam Lloyd is President & CEO of Pioneer Technology. 

His experience as a former CIO of a large corporate healthcare provider helps him deeply understand customer needs. He has been where you are - and understands the decision-making process and trade-offs associated with IT initiatives.  He will tell you, he's not a "sales guy". He's a problem-solver. When it comes to IT issues his goal for Pioneer Technology is to build a consultative partnership with our clients based on trust and integrity. 

“My faith and family drive me in everything I do, and I am humbled to lead the Pioneer Technology team forward.” -Adam

MICHELLE HOLCOMBE   Chief Financial Officer


Chief Financial Officer

Michelle Holcombe is Chief Financial Officer of Pioneer Technology.

Michelle Holcombe joined us as CFO in 2018. She has 30 years of experience in health care accounting, with 16 years as a CFO in the long-term care industry. Her specialty is analyzing a company’s financials and business office to streamline processes and procedures to produce accurate numbers in the most efficient manner. She is from Chattanooga, Tennessee and currently resides on Signal Mountain. In her free time, she enjoys hiking with her dog, Sheldon, reading, and spending time with family.

“The best thing about working with numbers is they have no opinion or political affiliation!” -Michelle

CRIS BEAGLE   Director of Technical Services    LINKEDIN


Director of Technical Services


Cris Beagle is Director of Technical Services for Pioneer Technology. 

He grew up in the Monterey Bay area of California - close enough to Silicon Valley that he was inspired by it and influenced by its growth. He has lived in many places across the country, always solving IT issues big and small for multiple industries, such as large-scale manufacturing and other global companies. His 18 years of experience have influenced his ability to make effective change at the leadership level and scale quickly. He is also a full stack engineer with experience in programming, systems, networking, and storage. He is passionate about all things technology - how to make it simpler, and how it has the power to change our lives for the better. 

"If it spins, beeps, or has lights that blink, I can work with it." -Cris

DAVE BAUGHN   Director of Network Infrastructure    LINKEDIN


Director of Network Infrastructure


Dave Baughn is Director of Network Infrastructure for Pioneer Technology.

A former Marine, Dave thrives on consistency, organization, and process. But don’t let this fool you, Dave is super relaxed most of the time! Dave is from California originally, and his family relocated to Tennessee in 2006. Dave’s 20+ year background includes his time as Senior Network Engineer team lead for a large healthcare system in East Tennessee. He was an early adopter of Pioneer Technology’s vision, enticing him to leave the healthcare system and relocate his family to Chattanooga in 2015 to help launch the company. With Pioneer Technology’s dedication to long-term care and senior living, Dave is a perfect fit. He deeply understands the importance of the IT services we provide for these organizations.

“I am honored to be part of this great team and look forward to the future growth and continued success.” -Dave

DAVID ROWELL   Director of Support Services    LINKEDIN


Director of Support Services


David Rowell is Director of Support Services for Pioneer Technology. 

He is a Chattanooga native who loves spending time with family, being outdoors, and staying active with racquetball, basketball, volleyball, tennis, or disc golf. He has over 24 years of experience in managing IT Support functions for manufacturers and MSPs, and is focused on delivering the highest quality for customer satisfaction and service delivery results. At one point in his career, he was in charge of managing all IT functions for 10 sites of a major manufacturer with over 88,000 employees. In addition to focusing on customer success, David strives to inspire the Support Desk team to be honest, responsive, and thorough with all generated tickets. 

"I believe in gaining trust from others by doing what I say I will do - it's really that simple." -David

RANDY KING   VP, Business Development    LINKEDIN


VP, Business Development


Randy King is VP, Business Development for Pioneer Technology. 

Born and raised in Cleveland, Tennessee, Randy spends most of his free time with his wife and two sons. You can usually find him at soccer games, on a boat, doing house projects, or with his favorite tool - a fishing pole! He is also a dedicated church member and their family is heavily involved in youth groups, foreign missions, and more. Randy started in the telecom industry 18 years ago, in 2000. Much of his initial book of business was gained the old fashioned way - door to door! For many years he managed his customers on his own - but in 2017 he joined Pioneer Technology so they could experience the added value of managed services through an MSP. He has managed the IT services for enterprise accounts in finance, healthcare, retail, and more.

"Everyone working together and following the Golden Rule - that's the secret." -Randy

MIKE WADE   Director of Cloud Services    LINKEDIN


Director of Cloud Services


Mike Wade is Director of Cloud Services for Pioneer Technology.

He also contributes greatly to Voice Services. A renaissance man and general hobbyist of all things, Mike is curious and a tinkerer but with the goal of mastering whatever he takes on. Ask him about different types of coffee or whiskey, for instance! Mike grew up in the Chattanooga region and began his career by co-founding one of the first Internet Service Providers in the area. He has a diverse range of experience (24 years) from software development to data centers. He is a rare breed of IT leader - he understands and can work on complex IT systems while simultaneously having the ability to explain them in simple, easy to understand terms and making them impact business in a positive way. 

"I.T. is like a box of chocolates. We just eat all the ones that no one else wants!" -Mike

EVAN BISSONETTE   Director of Marketing & Business Development    LINKEDIN


Director of Marketing & Business Development


Evan Bissonette is Director of Marketing and Business Development for Pioneer Technology.

Evan has called Chattanooga (Go Mocs!) home for three decades, though he was born in South Bend, Indiana (Go Irish!). He loves traveling with his wife and lounging with his baby son and spoiled dog. He has more than nine years of diverse marketing and sales experience in several industries, including large manufacturing companies, third-party logistics, start-ups, and various information technology services and solutions. He adds additional value as someone who is process oriented and organized (at least when he's at work!). Evan is very excited to be part of the Pioneer Technology team and proud of their focus on key industries like long-term care, manufacturing, and more.

"It is nice to know that what you are doing is helping people directly. We feel that way very strongly about the IT services we offer, and while it's really good for telling our story - it's also great to be in a position to make a difference!" -Evan