Key Technology Partners and Solution Providers

Partnerships are key to the success of a managed services provider (MSP). The right partners offering the right solutions are the difference between satisfied customers and "ex-customers". We work hard to develop relationships with multiple vendors and solution providers to ensure we are always able to offer you the best solutions in the industry. Additionally, these companies keep us trained and informed of their current and upcoming products and services so we can stay up-to-date. See below for more information. 

Voice Partners

"3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box.

3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself, whether on an appliance, on your servers or in your cloud account." (

“Star2Star was founded in 2006 with a passion for revolutionizing the world of business communications. For small and large businesses, we unify and simplify complex communications activities. For employees, we deliver a culture of innovation, diversity and individuality.” (

We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. (

"Sangoma Technologies Corporation is a trusted leader in delivering globally scalable Voice-Over-IP telephony systems. Serving customers in over 150 countries, Sangoma delivers the industry’s best engineered Unified Communications solutions. Our products are backed by decades of IP communications experience, and comprehensive warranties." (

Network Partners

"At Aerohive, we help IT radically simplify wireless and wired access with Cloud Networking. Our technology is sophisticated yet straightforward, offers unrivaled choice and flexibility, and continually solves real world problems with continuous innovations." (

"Barracuda Networks, Inc. offers industry-leading solutions designed to solve mainstream IT problems – efficiently and cost effectively – while maintaining a level of customer support and satisfaction second to none. Our products span three distinct markets, including: 1) content security, 2) networking and application delivery and 3) data storage, protection and disaster recovery." (

"CISCO SYSTEMS INC. IS THE WORLDWIDE LEADER in networking for the Internet. The company was founded in 1984 by two computer scientists from Stanford University seeking an easier way to connect different types of computer systems.

Cisco's networking solutions connect people, computing devices and computer networks, allowing people to access or transfer information without regard to differences in time, place or type of computer system." (

"Cradlepoint is the leading provider of cloud-based wired and wireless WAN networking solutions for Distributed and Mobile Enterprises. Cradlepoint solutions provide the strongest wireless and broadband performance while delivering proven network system interoperability. Cradlepoint’s broad family of high-performance router platforms are designed for deployment in mission-critical applications that require 24x7 connectivity. Founded in 2006, Cradlepoint has shipped over 1.4 million routing platforms and offers solutions certified and promoted by major worldwide carriers. Cradlepoint is a privately held company with headquarters in Boise, Idaho." (

Cloud & Infrastructure Partners

"Whether you’re looking for compute power, database storage, content delivery or other functionality, AWS has the services to help you build sophisticated applications with increased flexibility, scalability and reliability." (

"DC BLOX delivers guaranteed business continuity to organizations by empowering them with enterprise-level computing power connected through a high performance optical matrix with synchronous data replication. With locations in Atlanta, GA and Chattanooga, TN, we are designing, building and will operate a network of innovative data centers to bring best-in-class cloud computing to the Southeastern United States.

At DC BLOX, we are innovating with flexible consumption models that give customer real choices. No more one-size-fits-all, fixed price, long-term lock-in fees with punitive overage charges. We create flexible programs that allow them to tailor their programs to fit the way they do business." (

"Our mission is to empower every person and every organization on the planet to achieve more." (

"Veeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for any application, any data, on any cloud -  a fundamentally new kind of solution that delivers non-stop business continuity, digital transformation agility with multi-cloud management and migration, and analytics and visibility with actionable insights for data management, operational performance and compliance." (

"Accelerate your digital transformation through a software-defined approach to business and IT. The trusted platform provider of choice for more than 500,000 customers globally, VMware is the pioneer in virtualization and an innovator in cloud and business mobility. A proven leader, we allow you to run, manage, connect and secure applications across clouds and devices in a common operating environment, so you get both freedom and control." (

Desktop & Service Desk Partners

"Our business automation platform stands at the center of a comprehensive ecosystem of integrated solutions, best practices, and a community dedicated to everyone’s success. We are driven by our passion to make it simple for technology solution providers (TSPs) and CIOs to build resilient businesses, delivering tools that drive consistently amazing experiences for the both technology teams delivering the service and their clients who receive the service.

We are in the midst of a digital revolution and we need to equip technology teams to efficiently deliver their technology solutions and services. We streamline the delivery of their service with the solutions they choose to deliver, enabling higher levels of scalability, profitability, and simplicity. It’s simple, more technology delivered faster and more efficiently. We help technology teams keep pace with a fast-changing technology landscape by making them agile." (

"Kaspersky Lab is a global cybersecurity company, which has been operating in the market for over 20 years. Kaspersky Lab’s deep threat intelligence and security expertise is constantly transforming into next generation security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Over 400 million users are protected by Kaspersky Lab technologies and we help 270,000 corporate clients protect what matters most to them." (

"Thousands of enterprises use PrinterLogic's patent pending printer and driver management platform to deliver Mobile, Pull and Virtual printing, while eliminating print servers and providing a self-service portal that empowers end users to install their own printers." (

American HealthTech is among the largest long term care management software providers in the nation, offering services and solutions created specifically for skilled nursing organizations and senior living facilities like yours. Our integrated financial and clinical solutions connect skilled providers to the healthcare continuum.

Primarily located in Ridgeland, Mississippi, with an office in Denver, Colorado, American HealthTech is a member of the CPSI family of companies providing superior products backed by dedicated services and support across the care continuum. (

Team TSI is a data analytics services provider specializing in resident assessment analysis, risk management/assessment analysis, Survey performance analysis, regulatory and other subject-matter expertise services for the long-term care and senior living vertical market segments. (

Pioneer Solution, Inc. is the leading manufacturer of medical grade mobile computers for healthcare. Pioneer’s best of breed solutions include a full line of: hand held tablets, wall mounted kiosks, and cart mounted mobile devices designed specifically for clinician documentation in the Long Term and Post Acute Care environment. With over 10,000 installations, healthcare facilities choose Pioneer to ensure they gain predictably successful EMR outcomes, the right tool for the job, the lowest failure rates, and the industry’s longest warranties. Pioneer manufactures its products in the US. For more information please contact Pioneer Solution Inc. (973) 349-2806. (


For a full list of our Telecom Partners, click here

If you are interested in partnering with Pioneer Technology, please contact us today.